Frequently asked questions
Find quick answers to common questions about TBH.
What is The Better Habits (TBH)?
TBH is a subscription service for children aged 3–14 years, delivering thoughtfully curated books and LEGO® / STEM kits every month.
Instead of buying and storing toys, families enjoy fresh, age-appropriate learning experiences through a sustainable, circular model.
Think of it as a Netflix for toys and books — but screen-free.
What ages do you serve?
TBH is designed for children aged 3 to 14 years.
If your child is under 3, we’ll reach out when we expand our offerings.
If your child is over 14, we may not be able to support the right level of complexity yet.
How do I get started?
Choose a subscription plan based on your child’s age.
Share details about your child’s interests and preferences.
We curate and deliver the first box within 7 days.
Enjoy, rate the items, and receive a fresh box every month.
Do I need to choose the items myself?
No. TBH is designed to remove decision fatigue for parents.
You simply tell us about your child — we take care of the curation using a mix of expert judgment and AI-driven personalization.
What does each box include?
Each monthly box includes:
4 books
2 LEGO® / STEM kits
All items are age-appropriate and selected based on your child’s interests and past feedback.
Are the items new or used?
Most items are gently used, and some may be new.
TBH operates on a circular economy model, which allows children to explore many more books and LEGO® / STEM kits without unnecessary buying, clutter, or waste.
While we don’t offer a ‘like-new’ guarantee, we make our best effort to ensure all items are clean, complete, and in good usable condition.
Are LEGO® / STEM kits official?
We make our best effort to provide official LEGO® / STEM kits.
However, due to circulation and operational constraints, this cannot be guaranteed in all cases.
Will my child receive the same items again?
We actively work to avoid repetition.
If an item is accidentally repeated, we’ll arrange a free replacement.
How does personalisation work?
When you subscribe, we ask you to share detailed information about your child, including:
Age and birth details
Reading interests (genres, authors, favourite books)
LEGO® / STEM kit preferences (themes, types of builds)
STEM interests (robotics, puzzles, coding, science, etc.)
You can respond via text or voice notes.
Every month, we also collect feedback on what your child liked or didn’t like — helping us improve recommendations over time.
Can I request specific themes or exclusions?
Yes, you can request themes or exclusions.
We’ll try to accommodate them on a best-effort basis, but we cannot guarantee specific items due to availability and operational complexity.
What billing cycles do you offer?
We currently offer:
Monthly
Quarterly
Annual (best value)
All plans are prepaid only.
Can I cancel my subscription?
Yes. You can cancel after your paid subscription period is fully used. There are no long-term lock-ins beyond what you’ve already paid for.
Still have questions?
Need help, or want to discover more about TBH? We're here to support you every step of the way.